1. Introduction
This Privacy Policy describes how Commercial Pavement Group and [LEGAL BUSINESS NAME] (collectively, “Commercial Pavement Group,” “we,” “us,” or “our”) may collect, use, disclose, and retain information through commercialpavementgroup.com, inquiry forms, phone calls, email, and SMS communications.
The website supports inquiries about commercial pavement, concrete, sidewalk, accessibility, walkway, and property-maintenance services. Contact information for privacy questions appears at the end of this Policy.
2. Information We Collect
Information you provide directly
Depending on how you interact with us, you may provide your name, company or organization, email address, phone number, property location, property type, requested service, project timing, reference number, project details, message content, SMS consent choice, and other information submitted through a form, call, or email.
Information collected automatically
The current website does not identify a verified analytics or advertising integration in its published source. Like most web hosting systems, hosting and security infrastructure may technically process limited request information such as IP address, browser or device information, requested pages, referring URL, and date or time information to deliver and protect the website. If analytics, cookies, pixels, or similar tools are added, this Policy should be updated to identify the applicable practices and providers.
3. How Information Is Used
Information may be used to respond to inquiries; discuss requested services; review commercial site-review requests; schedule communications or appointments; prepare project or estimate information; provide transactional and service-related communications; send SMS messages after an affirmative opt-in; improve website functionality and customer experience; maintain security; prevent fraud or abuse; comply with legal obligations; and maintain reasonable business records.
We do not state that information is used for targeted advertising because no such implementation has been verified for this website.
4. SMS & Text Messaging Privacy
Providing a phone number does not automatically mean that you have consented to receive SMS messages. If you affirmatively select a separate SMS opt-in control, Commercial Pavement Group may use your mobile number for the purpose disclosed at the point of consent, such as inquiry follow-up, appointment confirmations or reminders, requests for additional information, site-review communications, service-related updates, or customer support.
Affirmative SMS consent
SMS consent must be affirmative, separate, visible, and unambiguous. The website’s SMS checkbox must not be preselected, hidden, or treated as accepted merely because a visitor supplies a phone number or submits a general inquiry. Consent is not a condition of purchasing goods or services.
The consent disclosure identifies Commercial Pavement Group as the sender, the general message purpose, variable frequency, possible message and data rates, STOP and HELP instructions, and links to this Policy and the Terms & Conditions.
Opting out
You can opt out of receiving SMS messages at any time by replying STOP to a message from us. Depending on the configured messaging platform, other commonly recognized requests may include UNSUBSCRIBE, CANCEL, END, or QUIT. The actual messaging system must be configured to honor valid opt-out requests. You may also contact us through the published support information to request assistance with messaging preferences.
Help, frequency, and rates
For help with SMS messages, reply HELP or contact us at (323) 284-5977 or info@commercialpavementgroup.com.
Message frequency varies based on your interactions with us, your requests, appointments, and the messaging program for which you opted in. Message and data rates may apply.
Mobile information sharing
We do not sell or share mobile phone numbers or SMS opt-in information with third parties for their own marketing purposes. Mobile information may be disclosed to service providers that are reasonably necessary to operate messaging, website, CRM, scheduling, communications, security, or related business functions, subject to applicable agreements and policies. SMS consent records may include the phone number, date and time, consent source, program or campaign, policy versions, and opt-out status.
7. Data Retention
Information may be retained for as long as reasonably necessary to respond to requests, provide services, support customers, maintain business records, resolve disputes, protect security, meet legal obligations, and support other legitimate business purposes. A specific retention period is not promised because no verified retention schedule has been supplied.
8. Data Security
Reasonable administrative, technical, and organizational safeguards may be used to protect information. No internet transmission or storage system can be guaranteed to be completely secure, and we do not promise absolute protection.
9. Children
This commercial-services website is intended for business and property decision-makers, not children. We do not knowingly solicit personal information from children through the project inquiry process.
10. Privacy Rights and Communication Choices
Privacy rights depend on your location, our relationship with you, and applicable law. Where applicable, you may request access, correction, deletion, or information about processing, and may opt out of certain communications. We do not state that a particular state privacy law applies without verification of the company’s circumstances. We may need to verify a request and may retain information where permitted or required.
11. Changes to This Policy
We may update this Policy to reflect changes in practices, technology, or legal requirements. The updated version will be posted here with a revised effective date and policy version.
12. Privacy Questions
Commercial Pavement Group[LEGAL BUSINESS NAME]
[BUSINESS ADDRESS]
Phone: (323) 284-5977
Email: info@commercialpavementgroup.com
Website: commercialpavementgroup.com